The acronym stands for Reason, Environment, Specific, Understanding, Listen, and Timeframe. Chapter 7 - The RESULT principle can help you to improve your communication skills. Unfortunately, some of what is written about this topic is rather misleading.
This is something that can be picked up from the behavior you see and will reflect their emotions and feelings towards the communication.Ĭhapter 6 - There is a whole industry built on helping you to become a better communicator. Chapter 5 - Effective communication depends on your ability to read the attitude of the other person or group. Using a supplementary form of communication can help your message to be correctly interpreted. Chapter 4 - People may be naturally visual, auditory, or kinesthetic communicators. This flexibility helps them to come across as knowledgeable, confident, and empathetic. Basic Communication Skills PdfĬhapter 3 - Whilst individuals may favor a particular way of communicating, they can alter their behavior to other communication styles if necessary to suit a particular situation. What makes some people better than others at communicating is their ability to adapt their style to suit the message, environment, and exchange. These people adapt their style of communication to suit the audience and situation they are presented with.Ĭhapter 2 - Each person's communication style is a unique combination of their own innate skills and those learned both formally and through experience.
Individuals who are good communicators find it easy to develop empathy and trust with others. Chapter 1 - The ability to communicate is an essential life skill and one that can be continually developed. This free eBook explains the basic principles of communication so that you can create an open and honest communications environment in any situation. Book Description - ISBN 978-1-62620-962-6 (45 Pages) Strong communication skills are arguably the most important attribute a manager can possess. Click the PDF icon below to download the eBook from the Online Library.